Terms of Purchase – Showpn

Welcome to Showpn, your destination for elegant dresses, cute workwear, and hot skirts that blend style, comfort, and versatility for every occasion. These Terms of Purchase govern your orders, payments, shipping, returns, and refunds when you shop on our website (showpn.com). By placing an order with Showpn, you agree to these terms—designed to ensure transparency and a smooth shopping experience, whether you’re grabbing a workwear set for the office or an elegant dress for a special day.

1. Order Placement & Confirmation

When you place an order on Showpn, you’re making an offer to purchase our clothing. We reserve the right to accept or decline your order (e.g., if an item is out of stock, or if there’s an error in pricing/description).

  • Order Confirmation: Once we accept your order, we’ll send a confirmation email to the address you provided (including your order number, item details, and total amount in United States Dollars (USD)—our only accepted currency). This email is your proof of purchase—please keep it for reference.
  • Order Changes/Cancellations: You may request to change or cancel your order only within 24 hours of placement (before it enters our 1-3 day processing window). To do so, email us at [email protected] with your order number and requested changes. Once an order is processed (within 1-3 business days), we cannot modify or cancel it—you may instead use our 60-day return policy after delivery.

2. Payment Terms

All transactions on Showpn are processed exclusively in USD—no other currencies will be honored at checkout, and pricing will not be converted automatically.

  • Accepted Payment Methods: We support major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All payments are processed via secure, PCI-DSS compliant third-party providers (e.g., Stripe) to protect your payment information—we never store full credit card details.
  • Payment Authorization: When you place an order, we’ll authorize your payment method for the full order amount to ensure funds are available. The authorization will be captured (charged) once your order begins processing (within 1-3 business days).
  • Payment Issues: If your payment is declined (e.g., insufficient funds, expired card), we’ll notify you via email. You’ll need to update your payment details within 48 hours to avoid order cancellation—failure to do so may result in your order being removed from our processing queue.

3. Shipping & Delivery

We offer global free shipping on all orders—no minimum purchase required, no hidden fees, and coverage for every destination worldwide. Our shipping timelines are designed to balance care (for delicate pieces like lace elegant dresses) and efficiency:

  • Processing Time: All in-stock items (e.g., cute workwear blouses, hot mini skirts, flowy elegant dresses) are processed and prepared for shipping within 1-3 business days of payment confirmation. Processing excludes weekends (Saturday, Sunday) and major holidays (e.g., Christmas, Thanksgiving)—orders placed on these days will start processing on the next business day.
  • Delivery Time: Once shipped, estimated delivery time is 6-12 business days to any location. This is an estimate and may be affected by unforeseen factors (e.g., customs clearance, weather events, remote delivery areas)—we’ll notify you via email if significant delays (over 12 days) occur.
  • Shipping Confirmation & Tracking: You’ll receive a shipping confirmation email with a unique tracking number within 24 hours of your order shipping. Use this number to monitor your package’s progress via the carrier’s official website (linked directly in the email).
  • Address Accuracy: It’s your responsibility to provide a complete, accurate shipping address at checkout (including apartment/unit numbers, correct city/zip codes). If an order is delayed, returned, or lost due to an incorrect/incomplete address, you may be required to cover reshipping costs—we’ll notify you via [email protected] if this applies.

4. Returns & Refunds

We want you to love your Showpn styles—but if a piece isn’t quite right, we offer a flexible 60-day return policy and streamlined refund process:

4.1 Eligibility for Returns

To qualify for a return, items must:

  • Be returned within 60 days of delivery (we verify the delivery date via your order’s tracking number).
  • Be in original condition: unused, unwashed, with all original tags, packaging, and accessories (e.g., garment bags for elegant dresses, size labels on workwear) intact. Makeup, deodorant, or wear marks will disqualify the return.
  • Not be final-sale items: “Final Sale” styles (clearly marked on the product page, e.g., end-of-season hot skirts or discounted workwear sets) are non-returnable—this is highlighted before you add the item to your cart.

4.2 How to Initiate a Return

  1. Email [email protected] with:
  • Your order number.
  • The item name (e.g., “Elegant Satin Midi Dress,” “Cute Polka-Dot Workwear Top”).
  • A brief reason for return (e.g., “Size too large,” “Color not as expected”)—this helps us refine our collection.
  1. We’ll respond within 24 hours with a prepaid return shipping label (free of charge, thanks to our global free shipping policy) and step-by-step packing instructions (e.g., using original packaging to protect delicate skirt hems).
  2. Pack the item securely, attach the label, and drop it off at the designated carrier location—keep the return tracking number for your records.

4.3 Refund Processing

Once we receive and inspect your returned item (typically 3-5 business days after delivery to our warehouse), we’ll issue a full refund in USD to your original payment method.

  • Refund Timeline: Refunds take 5-10 business days to appear in your account—this depends on your bank or payment provider’s processing times. If you don’t see the refund after 10 days, contact your bank first (delays often occur on their end), then email [email protected] for assistance.
  • Refund Exclusions: We do not refund gift wrapping fees (if added at checkout) or third-party charges (e.g., bank transfer fees). Original shipping costs are non-refundable—but since we offer global free shipping, this rarely applies.

5. Product Availability & Pricing

  • Availability: All items on our website are subject to stock constraints. If an item you ordered becomes out of stock after purchase, we’ll notify you via email within 2 business days and offer two options: (1) a full refund in USD, or (2) a pre-order for the item (if restock is available, with updated 1-3 day processing timelines once in stock).
  • Pricing Accuracy: We strive to display accurate prices (in USD) for all styles, but errors may occur (e.g., typos, system glitches). If we identify a pricing error on your order, we’ll contact you within 24 hours to confirm whether you’d like to proceed with the corrected price or cancel the order for a full refund.

6. Limitation of Liability

Showpn is not liable for:

  • Delays in shipping/delivery caused by factors beyond our control (e.g., customs holds, carrier strikes, weather).
  • Damages to items during shipping (we’ll replace or refund damaged items per our return policy—email [email protected] with photos of the damage).
  • Errors in order details (e.g., incorrect size/color) caused by incorrect information provided at checkout.
  • Loss of use or indirect damages (e.g., missed events) related to delayed or returned orders.

Our total liability for any claim related to your order shall not exceed the total amount you paid for the affected item(s) in USD.

7. Governing Law

These Terms of Purchase are governed by the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising from your order or these terms shall be resolved in the courts of New York, unless you and Showpn agree to alternative mediation or arbitration.

8. Contact Us

If you have questions about these Terms of Purchase, your order, returns, or payments, please reach out to our team:

Email: [email protected]

Last Updated: September 3, 2025

1. Order Placement & Confirmation

When you place an order on Showpn, you’re making an offer to purchase our clothing. We reserve the right to accept or decline your order (e.g., if an item is out of stock, or if there’s an error in pricing/description).

  • Order Confirmation: Once we accept your order, we’ll send a confirmation email to the address you provided (including your order number, item details, and total amount in USD). This email is your proof of purchase—please keep it for reference.
  • Order Changes/Cancellations: You may request to change or cancel your order only within 12 hours of placement (before it’s processed for next-day shipping). To do so, email us at [email protected] with your order number and requested changes. Once an order is processed (by the end of the day you place it), we cannot modify or cancel it—you may instead use our 60-day return policy after delivery.

2. Payment Terms

All transactions on Showpn are processed in United States Dollars (USD)—this is our only accepted currency, and no other currencies will be honored at checkout.

  • Accepted Payment Methods: We support major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All payments are processed via secure, PCI-DSS compliant third-party providers (e.g., Stripe) to protect your payment information.
  • Payment Authorization: When you place an order, we’ll authorize your payment method for the full order amount to ensure funds are available. The authorization will be captured (charged) once your order is processed for shipping.
  • Payment Issues: If your payment is declined (e.g., insufficient funds, expired card), we’ll notify you via email. You’ll need to update your payment details within 6 hours to avoid order cancellation (to ensure next-day shipping eligibility).

3. Shipping & Delivery

We offer global free shipping on all orders—no minimum purchase required, and no hidden shipping fees. Our shipping timelines are designed to get your favorite styles to you quickly:

  • Processing & Shipping Time: All in-stock items (e.g., elegant midi dresses, cute workwear blouses, hot mini skirts) are processed the same day you place your order (if ordered before 5 PM ET) and shipped the next business day. Processing excludes weekends (Saturday, Sunday) and major holidays (e.g., Christmas, Thanksgiving)—orders placed on weekends/holidays ship on the next available business day.
  • Delivery Time: Once shipped, estimated delivery time is within 5 days to any destination. Delivery timelines are estimates and may be affected by unforeseen factors (e.g., customs delays, weather events)—we’ll notify you via email if significant delays occur.
  • Shipping Confirmation & Tracking: You’ll receive a shipping confirmation email with a unique tracking number within 24 hours of your order shipping. Use this number to monitor your package’s progress via the carrier’s website.
  • Address Accuracy: It’s your responsibility to provide a complete, accurate shipping address at checkout. If an order is delayed, returned, or lost due to an incorrect address, you may be required to cover reshipping costs (we’ll notify you via [email protected] if this applies).

4. Returns & Refunds

We want you to love your Showpn styles—but if a piece isn’t quite right, we offer a flexible 60-day return policy and streamlined refund process:

4.1 Eligibility for Returns

To qualify for a return, items must:

  • Be returned within 60 days of delivery (we’ll verify the delivery date via your tracking number).
  • Be in original condition: unused, unwashed, with all original tags and packaging (e.g., garment bags for elegant dresses, size labels on workwear) intact.
  • Not be final-sale items: Clearance or “Final Sale” styles (marked on the product page) are non-returnable—this will be clearly noted before you add the item to your cart.

4.2 How to Initiate a Return

  1. Email [email protected] with your order number, the item you want to return (e.g., “Cute Striped Workwear Top”), and the reason for return (e.g., “Size too big,” “Style not as expected”).
  2. We’ll respond within 12 hours with a prepaid return shipping label (free of charge, thanks to our global free shipping policy) and step-by-step return instructions.
  3. Pack the item securely (we recommend using the original packaging to protect delicate details like dress hems or skirt zippers) and attach the prepaid label. Drop it off at the designated carrier location—returns are processed within 3 days of delivery to our warehouse.

4.3 Refund Processing

Once we receive and inspect your returned item, we’ll issue a full refund in USD to your original payment method.

  • Refund Timeline: Refunds take 5-10 business days to appear in your account, depending on your bank or payment provider’s processing times.
  • Refund Exclusions: We do not refund original shipping costs (but since we offer global free shipping, this does not apply to most orders) or cover additional expenses incurred by you (e.g., gift wrapping fees, if applicable).

5. Product Availability & Pricing

  • Availability: All items on our website are subject to stock constraints. If an item you ordered becomes out of stock after purchase, we’ll notify you via email within 3 hours and offer two options: (1) a full refund in USD, or (2) a pre-order for the item (if restock is available within 7 days, with next-day shipping once in stock).
  • Pricing Accuracy: We strive to display accurate prices (in USD) for all styles, but errors may occur (e.g., typos, system glitches). If we identify a pricing error on your order, we’ll contact you within 2 hours to confirm whether you’d like to proceed with the corrected price or cancel the order for a full refund.

6. Limitation of Liability

Showpn is not liable for:

  • Delays in shipping or delivery caused by factors beyond our control (e.g., customs holds, carrier strikes, weather).
  • Damages to items during shipping (we’ll replace or refund damaged items per our return policy—just email [email protected] with photos of the damage).
  • Errors in order details (e.g., incorrect size, color) caused by incorrect information provided at checkout.
  • Loss of use or indirect damages (e.g., missed events) related to delayed or returned orders.

Our total liability for any claim related to your order shall not exceed the total amount you paid for the affected item(s) in USD.

7. Contact Us

If you have questions about these Terms of Purchase, your order, returns, or payments, please reach out to our team:

Email: [email protected]