Privacy Policy – Showpn

At Showpn, where we craft elegant dresses, cute workwear, and hot skirts for your everyday style, your privacy is as important as the fit of your favorite outfit. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website (showpn.com), purchase our clothing, or interact with our team. We’re committed to transparency—so you can shop with confidence, knowing your data is handled with care.

By using our website or services, you agree to the terms of this Privacy Policy. We may update this policy periodically; any changes will be posted here with a revised “Last Updated” date.

1. Information We Collect

We only gather personal information that helps us provide, improve, and personalize your Showpn shopping experience—no unnecessary data. The information we collect falls into two categories:

1.1 Information You Provide Voluntarily

  • Account & Purchase Details: When you create an account or buy our clothing (e.g., an elegant midi dress, a cute workwear set, a hot mini skirt), we collect your name, email address (for order updates), shipping address, billing address, and payment information (e.g., credit card details—processed via secure third-party providers, not stored by us).
  • Communication Data: If you reach out to us (via [email protected] or website forms) with questions (e.g., “Does this workwear top run small?”), feedback, or return requests, we collect your message, contact details, and any information you share to resolve your inquiry.
  • Style Preferences: If you save favorite items to your account (e.g., bookmarking a hot skirt for later) or participate in surveys (e.g., “What colors do you want in next season’s elegant dresses?”), we collect these preferences to tailor recommendations.

1.2 Information Collected Automatically

When you browse our website, we may collect non-personal or aggregated data to enhance site functionality and your shopping experience:

  • Device & Usage Data: Your device type (e.g., smartphone, laptop), browser, IP address, operating system, and pages visited (e.g., which cute workwear styles you viewed, how long you spent on an elegant dress product page).
  • Cookies & Tracking Tools: We use cookies (small text files) to remember your preferences (e.g., saved shipping address, items in your cart) and track how you interact with our site. You can disable cookies in your browser settings, though this may limit features like saving your cart or personalized style suggestions.

2. How We Use Your Information

We use your personal information for specific, user-focused purposes—all tied to making your Showpn experience smoother:

  • Fulfill Orders: Process and ship your clothing (e.g., “Your hot skirt has shipped”), send order confirmations, tracking updates, and delivery notifications.
  • Customer Support: Respond to your inquiries (via [email protected]), resolve issues (e.g., a sizing mix-up for a cute workwear blouse), and assist with returns or exchanges.
  • Improve Our Collection: Analyze browsing and purchase data to refine our clothing lines (e.g., adding more pastel colors to elegant dresses if they’re popular) and enhance website usability (e.g., making it easier to filter hot skirts by length).
  • Personalize Communication: Send you updates about new arrivals (e.g., “New cute workwear sets dropped!”), exclusive offers, or style tips—only if you opt in to marketing emails (you can unsubscribe at any time).
  • Ensure Security: Protect against fraud, unauthorized access, or misuse of our website (e.g., verifying payment details for a high-value elegant dress order).

3. How We Protect Your Information

We take data security seriously and use industry-standard measures to keep your personal information safe:

  • Secure Storage: Personal data (like shipping addresses) is stored on encrypted servers with restricted access—only authorized Showpn team members can access it, and only for work-related purposes.
  • Payment Security: We never store your full credit card or payment details. All payments are processed via trusted, PCI-DSS compliant third-party providers (e.g., Stripe, PayPal) that handle payment security.
  • Data Minimization: We only keep your information for as long as needed (e.g., order details are retained for 7 years for legal and tax purposes; browsing data is aggregated and anonymized after 6 months).
  • Security Updates: We regularly update our website and systems to protect against new security threats (e.g., malware, phishing).

4. Sharing Your Information

We never sell your personal information to third parties. We only share data in limited cases, and always to support your Showpn experience:

  • Service Providers: Third-party partners who help us fulfill orders (e.g., shipping carriers like UPS to deliver your elegant dress), process payments (e.g., PayPal), or manage our website (e.g., web hosting services). These providers are contractually required to protect your data and only use it for the services we request.
  • Legal Requirements: If required by law (e.g., a court order or government request), we may share information to comply with legal obligations—though we will only share what is strictly necessary.
  • Business Transitions: In the event of a merger, acquisition, or sale of Showpn assets, your information may be transferred to the new owner—but they will be bound by this Privacy Policy.

5. Your Privacy Rights

You have control over your personal information, and we make it easy to exercise your rights:

  • Access Your Data: Request a copy of the personal information we hold about you (e.g., your order history, saved style preferences) by emailing [email protected].
  • Correct Errors: Ask to update or correct inaccurate information (e.g., a wrong shipping address for your cute workwear order) by reaching out to our team.
  • Delete Data: Request that we delete your personal information (where legally allowed)—note that we may need to retain some data (e.g., order records) for legal reasons.
  • Opt Out of Marketing: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any Showpn marketing email, or by emailing [email protected] with your request.
  • Disable Cookies: Adjust your browser settings to block cookies (though this may affect site features like saving your cart or personalized style recommendations).

6. Third-Party Links

Our website may include links to third-party sites (e.g., a fabric supplier’s sustainability page, a payment provider’s terms page). We do not control these sites, and their privacy policies may differ from ours. We recommend reviewing the privacy policy of any third-party site you visit.

7. Children’s Privacy

Showpn sells clothing for adults and teens, and we do not intentionally collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. If you believe a child has provided us with information, please contact [email protected].

8. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please reach out to our team:

Email: [email protected]